How It Works

Last updated: 20 September 2025

Simple, transparent process for local SMEs. We keep projects clear, plan the work, and show progress so there are no surprises.

1) Tell us your goals

  • Start a project: use the short form on the homepage or go to /contact.
  • Message us: WhatsApp is fine for a quick note and your website URL.
  • Prefer to talk: call 07543 450130 for a quick chat.

2) Quick audit

We review your site or brief and identify fast wins. You get a short reply with recommendations and either a ballpark quote or a link to book a 15 minute discovery call.

3) Scope and proposal

  • Clear scope with pages, features, and SEO items listed.
  • Fixed price where possible. If not, we provide a capped estimate with checkpoints.
  • Two review rounds included on design and copy.

4) Onboarding

  • We set up a private staging site and backups.
  • You share access where needed: domain, hosting, WordPress admin, analytics, and brand assets.
  • We agree the start date and communication channel.

5) Build

  • Work in short sprints with visible milestones.
  • Mobile first layouts, speed and Core Web Vitals checks as we go.
  • Local SEO basics and tracking set up as standard.

6) Review and sign off

  • Preview link for testing. You add feedback, we polish.
  • Content and copy finalised. Forms and payments test run.
  • Accessibility, performance, and security checks completed.

7) Launch

  • Go live at an agreed quiet time.
  • DNS, SSL, redirects, analytics, and uptime monitoring switched on.
  • Simple before and after results shared for speed and SEO basics.

8) Care and improvements

Stay secure and fast with a care plan and hosting. We handle updates, backups, monitoring, and small monthly improvements. You can cancel any time.

Typical timelines

Work typeTypical durationNotes
Website refresh1 to 2 weeksKeep structure, update design and copy
New small site2 to 4 weeksUp to 5 pages, forms, basic tracking
Local SEO setup1 to 2 weeksGBP polish, citations, on-page tidy
Site speed & Core Web Vitals3 to 7 daysCache, images, theme tuning, CWV fixes
Online booking & payments2 to 5 daysCalendar, forms, Stripe or PayPal
Care plan onboardingSame dayBackups, monitoring, security
AI & automation pilot3 to 10 daysSimple assistant or workflow that saves time

Pricing and payments

  • Projects under £1,500: 50% to start, 50% before launch.
  • Projects over £1,500: 40% to start, 40% at beta, 20% at launch.
  • Care plans: billed monthly in advance. Cancel any time.
  • Invoices by email. Pay by card, Apple Pay, Google Pay, or bank transfer.

Service area

We work with small businesses in Havant, Waterlooville, Emsworth, Hayling Island, Cosham, Drayton, Bedhampton, Leigh Park, Rowlands Castle, Denmead, Horndean, Cowplain, and Clanfield. Remote projects across the UK are welcome too.

Changes and cancellations

Plans change. If you need to pause or change scope, tell us early so we can adjust the timeline and price fairly. For care plans you can cancel any time before the next billing date. See our Privacy Policy for how we handle your data.