Privacy Policy

Who we are

Havant Digital is a small local website and business tech service based in Havant, Hampshire.

For privacy questions, email [email protected].

Information we collect

If you contact us, we may receive your name, email address, phone number, business name, website address and the message you send.

If you use the website helper, we may receive the message you enter and basic technical information needed to process the request.

Like most websites, hosting and security systems may process basic technical data such as IP address, browser, device type, page requested and time of request.

How we use information

We use information to reply to enquiries, understand what help you asked for, provide quotes, improve the website and keep the site secure.

We may also use enquiry information to follow up about the service you asked about, unless you ask us not to.

We do not sell your personal information.

Website helper

The website helper is intended to help visitors explain what they need. Do not enter passwords, payment details, sensitive personal information or confidential business information into the helper.

If Cloudflare Functions, Workers or AI features are used for the website helper, messages may be processed through those services to generate a reply or route the enquiry.

Cloudflare and hosting

This website is hosted on Cloudflare Pages. Cloudflare may process technical data needed to deliver pages, protect the site, route traffic and provide security or performance features.

Cloudflare may also process technical logs and request data as part of normal hosting, security and abuse-prevention activity.

Analytics, tags and cookies

This website uses Google Tag Manager on public pages and may use Google Analytics and HubSpot to understand visits, enquiries, helper behaviour, campaigns and marketing performance.

The private admin area is excluded from Google Tag Manager. Analytics, marketing cookies or similar technologies should be explained in the Cookie Policy and, where required, controlled by consent.

Sharing

We may use trusted service providers for hosting, email, forms, analytics, security, tag management, CRM, marketing follow-up or enquiry handling. This may include Cloudflare, Google and HubSpot where those services are enabled. We only share what is needed for those services to work.

We may also share information if required by law or to protect the website from abuse, fraud or security issues.

How long we keep information

Enquiry information is kept only as long as reasonably needed to reply, follow up, manage records or provide agreed services.

Business records may be kept longer where required for accounting, legal or tax reasons.

Your rights

You can ask about the personal information we hold about you, ask us to correct it, or request deletion where appropriate.

Email [email protected] and we will review your request. We may need to verify your identity before acting on some requests.

Security

We use practical safeguards such as secure hosting, limited access, encrypted connections and careful handling of enquiry information. No website or online service can be guaranteed completely secure.

Changes to this policy

This policy may be updated as the website, services or legal requirements change.

Contact

For privacy questions, email [email protected].