Terms of Use

Who we are

Havant Digital is a small local website and business technology service based in Havant, Hampshire.

You can contact us by email at [email protected].

Using this website

You may use this website to read about our services, view examples of the kind of work we offer, contact us, and use any public tools or helper features that are made available.

You must not use this website in a way that is unlawful, harmful, abusive, deliberately disruptive, or intended to interfere with the operation or security of the site.

You must not attempt to gain unauthorised access to any part of the website, hosting infrastructure, serverless functions, forms, helper tools, analytics, or connected systems.

Website information

The information on this website is provided for general guidance only. We try to keep it clear and accurate, but it should not be treated as professional, legal, financial, security, or technical advice for every situation.

We may update, remove, rewrite, or reorganise pages at any time. We do not guarantee that every page will always be available or error-free.

Website helper and automated features

This site may include a website helper, enquiry assistant, or similar interactive feature. These tools are intended to help you explore possible services, describe your project, or understand what might be useful.

Any output from a helper tool is only a starting point. It is not a confirmed quote, contract, technical specification, or guarantee of what can be delivered.

Some helper features may use Cloudflare Pages, Cloudflare Functions, Cloudflare Workers, AI services, or other serverless technology to process requests and return responses.

Enquiries and quotes

Contacting us through the website does not create a contract. A contract is only formed when we have agreed the scope, price, timescale and key terms of the work with you.

Any estimate or quote is based on the information available at the time. If the requirements change, if important details were missing, or if extra work is needed, the price and timescale may need to change.

We may decline work that is not a good fit, outside our current capacity, outside our skillset, or unsuitable for the kind of service we provide.

Service work

Service work may include website design, local SEO, Cloudflare website setup, WordPress support, small business technology help, conversion tracking, booking systems, online forms, automation, AI-assisted workflows, or related setup work.

The exact work included will depend on what has been agreed with you. Unless agreed in writing, a service does not include unlimited revisions, ongoing support, emergency support, paid advertising management, hosting management, copywriting, photography, legal compliance checks, or third-party account administration.

You are responsible for providing accurate information, suitable access, timely feedback, and any content or business details needed to complete the agreed work.

Payment

Payment terms will be agreed before work begins. Some work may require payment upfront, a deposit, staged payments, or payment before final handover.

If a payment is late, we may pause work, delay handover, or withhold delivery of final files, setup changes, or additional support until the account is up to date.

Prices shown on the website, if any, are guide prices unless clearly stated otherwise. They may change over time.

Third-party services

Many website and business technology projects rely on third-party services. These may include domain registrars, DNS providers, Cloudflare, website hosts, analytics tools, email providers, form tools, booking tools, CRM systems, automation tools, payment providers, WordPress plugins, themes, APIs, or AI services.

Third-party services have their own terms, pricing, limits, privacy policies and availability. We are not responsible for outages, price changes, account restrictions, security incidents, policy changes, or feature changes made by those providers.

Where you own the account for a third-party service, you remain responsible for keeping that account active, secure and paid for.

Results are not guaranteed

We aim to provide practical, useful work for small businesses and local organisations, but we cannot guarantee specific commercial results.

Search rankings, enquiries, sales, conversion rates, email deliverability, AI output quality, analytics data and customer behaviour can be affected by many things outside our control.

Any examples, suggestions, estimates or projections are not a promise that you will get the same result.

Your content and access

You are responsible for making sure any content, images, logos, text, files, data or access details you provide are accurate and that you have the right to use them.

You should not send passwords, private keys, payment details, sensitive personal data, or confidential business information unless it is necessary for the agreed work and an appropriate method has been agreed.

You are responsible for checking final content before it is published or used publicly, including names, prices, claims, contact details, opening hours, legal wording and service descriptions.

Intellectual property

Unless agreed otherwise, the text, layout, branding, images, graphics, code, templates and other materials on this website belong to Havant Digital or are used with permission.

You may view this website in your browser and share links to its pages. You must not copy, republish, resell, scrape, or reuse substantial parts of the website without permission.

For client work, ownership and usage rights will depend on what has been agreed for that specific project. Third-party assets, plugins, themes, fonts, tools and services may remain subject to their own licences.

Cancellations and changes

If you want to cancel or change agreed work, please contact us as soon as possible.

Depending on the stage of the project, you may still need to pay for work already completed, time already spent, booked time, purchased materials, third-party costs, or other non-refundable costs.

If a project is delayed because we are waiting for content, feedback, access, payment, or decisions from you, the delivery timescale may need to be moved.

Liability

We do not exclude or limit liability where it would be unlawful to do so.

To the fullest extent allowed by law, Havant Digital is not liable for indirect loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill, loss of data, service interruption, third-party platform failure, or damage caused by misuse of the website.

If we are liable for something connected with agreed service work, our liability will normally be limited to the amount paid for the specific work that gave rise to the issue, unless a different limit has been agreed in writing or the law says otherwise.

Security and availability

This website is hosted as a static site using Cloudflare Pages. We may also use Cloudflare security, performance, serverless or analytics features.

We take reasonable steps to keep the website available and secure, but we cannot guarantee that it will always be uninterrupted, secure, free from bugs, or compatible with every device, browser or network.

Links to other websites

This website may link to third-party websites, tools, platforms or services. These links are provided for convenience only.

We are not responsible for the content, security, availability, accuracy, privacy practices or terms of third-party websites.

Changes to these terms

We may update these terms from time to time. The updated date at the top of this page shows when this page was last changed.

Continued use of the website after changes are made means you accept the updated version.

Governing law

These terms are governed by the laws of England and Wales.

If a dispute cannot be resolved informally, it will be handled by the courts of England and Wales, unless the law requires otherwise.

Contact

If you have questions about these terms, email [email protected].